Leather Jackets World has been standing strong behind its quality over 10 years and this is the very reason that customers catch the pride wearing it. Before shipping, a product is always well monitored and cross checked as your satisfaction is important for us. Having worldwide customers.
– Eligibility for Refund: You can request a refund within 30 days of receiving your purchase if the item is defective, damaged, or significantly different from the description.
– Refund Process: To initiate a refund, contact our customer service team with your order number and details of the issue. Once your request is approved, you will receive instructions on how to return the product.
– Refund Method: Refunds will be processed using the original payment method within 7-10 business days after we receive the returned item. – Non-Refundable Items: Customized or personalized leather jackets and items marked as final sale are not eligible for a refund.
Return Policy:
– Return Eligibility: Returns are accepted within 30 days of delivery. Items must be unused, in the original packaging, and with all tags attached. – Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance. – Return Process: Contact our customer service to initiate a return. Once your return is approved, you will receive instructions on where to send the item. Condition of Returned Items: Items that are worn, altered, or damaged may not be accepted for return or may incur a $39 restocking fee will be deducted in case of return..
Exchanges:
– Exchange Policy: Exchanges are allowed within 15 days of delivery for a different size or color of the same style. Contact our customer service to arrange an exchange. – Exchange Process: Once the returned item is received and inspected, we will process the exchange and ship the new item to you.
Damaged or Defective Items:
– Report Damage: If you receive a damaged or defective item, notify us within 7 days of delivery. Provide photos of the damage and your order details. – Replacement or Refund: You can choose between a replacement or a full refund for damaged or defective items.
Contact Information:
– Customer Service: If you have any questions or need assistance with a return or refund, please contact our customer service team at +447927734765 .
This policy ensures that you have a clear understanding of your rights and options when shopping with us.
Need help?
Contact us at {contact@leatherjacketsworld.com} for questions related to refunds and returns.
